Terms of service

Welcome to Easy-T. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Information

Easy-T provides home lighting and home products through our online store. We reserve the right to update, modify or discontinue products, services or website content at any time without prior notice.

Products & Descriptions

We aim to ensure all product descriptions, images and prices are accurate. However, slight variations in colour, finish or packaging may occur.

Many products sold by Easy-T are carefully inspected open-box, surplus or clearance items. Product condition details will always be stated clearly within the listing description.

Pricing & Availability

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to:

  • correct pricing errors
  • update prices
  • cancel orders affected by incorrect pricing or stock availability

Orders

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.

We reserve the right to refuse or cancel orders where necessary, including suspected fraud, pricing errors or stock issues.

Shipping

We offer free delivery on all orders with no minimum spend required.

Orders are typically dispatched the next working day.

Orders placed before 11:00 AM may qualify for same-day dispatch whenever possible.

We use fully tracked 48-hour delivery services for all standard UK orders.

Tracking information will be provided once your order has been dispatched so you can follow your delivery every step of the way.

Delivery Information

Delivery times are estimates and may occasionally vary during busy periods, bank holidays or due to courier delays outside our control.

Please ensure your shipping address is entered correctly at checkout to avoid delays.

Damaged or Missing Deliveries

If your order arrives damaged or you experience any delivery issues, please contact us as soon as possible and we’ll work quickly to resolve the problem.

Returns & Refunds

Please refer to our Returns & Refund Policy for full details regarding returns, refunds and cancellations.

Intellectual Property

All website content, including logos, images, branding, text and graphics, remains the property of Easy-T and may not be copied, reproduced or used without permission.

Limitation of Liability

Easy-T shall not be held liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Nothing within these terms affects your statutory consumer rights under UK law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Contact

If you have any questions regarding these Terms of Service, please contact us through our website contact page.